Use Information

To succeed over the long-term, however, Goodwill organizations must also determine how to institutionalize change in their complex and evolving DSE organizing structure.

The organization, through its leadership, must resist the temptation to slip back into an old way of doing things or to shift into something that is easier to do when the problems that need to be addressed are ambiguous or difficult to resolve.

G/IU Promoting common language in work groups
CB/IU Having discretion to eliminate wasted effort
IU Organizing activities to clarify what’s happening
IU Granting authority to reward success
G Pushing for new ideas
IU Clarifying task interdependencies
CB/IG Helping group members relate to one another
CB/IU Assigning the right people to the right roles
IU Organizing activities to clarify what’s happening
IU Granting authority to reward success
A/IU Setting objective metrics of success or failure
G/IU Making timely decisions